LeadMaster Terms of Service

These Terms of Service govern your use of LeadMaster’s website, platform, marketing tools, and SMS/AI-powered communications. Please read them carefully before accessing or using our services.

1. Service Overview

LeadMaster provides an all-in-one online marketing platform for local businesses, including CRM tools, AI automation, lead capture systems, messaging, email/SMS marketing, online review tools, and appointment management.

By using our website or platform, you agree to comply with these Terms of Service and all applicable laws and regulations.

You agree to:

Provide accurate and truthful information when signing up or submitting forms.

Use our website, messaging tools, and automation features only for lawful purposes.

Avoid misuse of LeadMaster’s communication features, including SMS, email, and social messaging integrations.

2. SMS Communication (A2P Compliant)

By opting into our SMS or messaging services, you consent to receive communication from LeadMaster related to:

Account notifications

Lead alerts

Appointment reminders

Marketing messages (only if you opt in)

AI-driven engagement messages

System updates or service-related communications

Program Details:

Program Name: LeadMaster Notifications
Program Description: Users receive automated SMS updates related to leads, appointments, communication reminders, marketing updates (if opted in), and platform activity.

Opt-Out:
You may opt out at any time by texting “STOP”.
Once processed, you will no longer receive SMS messages.
To rejoin, opt in again through any LeadMaster form or message flow.

Help & Support:
Text “HELP” or contact us at [email protected] or call (860) 982-4345

Carrier Liability:
Mobile carriers are not responsible for delayed or undelivered messages.

Rates & Frequency:
Message and data rates may apply.
Message frequency varies based on user activity and selected preferences.

For additional privacy details, please review our Privacy Policy.

3. Opt-In and Opt-Out Requirements

By providing your phone number, you confirm:

You are the authorized user of the mobile number.

You consent to receive SMS messages from LeadMaster.

You may revoke your consent at any time by replying STOP or contacting support.

4. Payments, Refunds & Cancellations

a. Platform Fees

All pricing for LeadMaster services—subscription fees, add-ons, and upgrades—is outlined at checkout or in your service agreement.

b. Payment Terms

Payment is due based on your subscription cycle unless otherwise specified in writing.
Failure to pay may result in paused or terminated service access.

c. Refund Policy

LeadMaster subscriptions and services are generally non-refundable.
However, if you experience issues with your account or platform performance, contact us within 7 days and we will review your request.

5. Limitation of Liability

LeadMaster is not liable for any indirect, incidental, special, or consequential damages arising from:

Use or inability to use our platform

AI communication delays or message delivery issues

Third-party integrations

Automation errors

System outages or service interruptions

Our maximum liability is limited to the amount you paid for the service during the month the issue occurred.

6. Acceptable Use Policy

You agree not to use LeadMaster for:

Spam or unsolicited messaging

Fraudulent or misleading business practices

Harassment or abuse through messaging features

Violating SMS/email compliance rules

Attempting to manipulate, overload, or damage our systems

Violation of this policy may result in account suspension or termination.

7. Third-Party Services & Limitations

LeadMaster integrates with third-party systems such as:

Email services

SMS carriers

Payment processors

Social media messaging platforms

AI and analytics tools

While we work with reputable providers, LeadMaster is not responsible for interruptions or errors caused by third-party systems.

8. Disclaimer of Warranties

LeadMaster offers its platform on an “as is” and “as available” basis.

We make no guarantees regarding:

Business outcomes

Lead generation results

Sales performance

Platform uptime (though we strive for high reliability)

Third-party integration reliability

We aim to provide a high-quality experience but cannot guarantee specific results.

9. Changes to These Terms

We may update these Terms of Service periodically.
The latest version will always be posted on our website with an updated revision date.
Continued use of our services indicates acceptance of the updated terms.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact:

📧 Email: [email protected]
📞 Phone: (860) 982-4345