LeadMaster Privacy Policy

At LeadMaster, we are committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services at https://leadmaster.com/ and when you interact with us—including through SMS, email, AI-driven communication, chat widgets, and other automated systems.

1. Information We Collect

We collect information that you provide directly when using our platform, such as:

Your name

Phone number

Email address

Business details

Information submitted via forms on our website

Messages you send through our chat widget, SMS, social platforms, or other communication channels

Any additional information needed to deliver our AI automation, marketing, CRM, or support services

We may also collect technical data such as:

IP address

Browser type

Device information

Pages visited

Interaction data within our platform

Analytics and tracking information used to improve user experience

2. How We Use Your Information

We use your information to provide and enhance the LeadMaster platform and services, including:

Delivering AI automation and marketing tools

Managing communication across SMS, email, social messaging, and chat

Sending updates about your account, bookings, or service requests

Improving the performance, features, and usability of our platform

Personalizing your experience

Providing customer support

Processing form submissions, appointments, or business inquiries

Your information helps streamline customer acquisition, engagement, and business growth using automation and AI.

3. SMS Communication

By opting into SMS communications, you agree to receive messages related to LeadMaster services.

These may include:

Appointment reminders

Lead notifications

Account alerts

Marketing promotions (only if you opted in)

AI-generated follow-ups and automated responses

We guarantee:

We do not share SMS opt-in data for unrelated marketing.

We only send marketing messages if you explicitly opt in.

Subcontractors (if used) only receive information necessary to support the service you requested, and SMS consent will never be sold or shared externally.

Message & data rates may apply. Reply STOP to opt-out, HELP for support.

4. Information Sharing & Third-Party Access

We may share data with trusted service providers who assist with:

Hosting & infrastructure

CRM and automation tools

Appointment scheduling

Communication systems (SMS, email, chat)

Payment processing

These parties only receive the minimum information needed to perform their function.

We never sell or rent your personal information to third parties.

5. Data Security

We use commercially reasonable measures to protect your information, including:

Secure data transmission

Encrypted storage technologies

Access controls

Regular system monitoring

While we maintain strong security practices, no method of electronic transmission is 100% secure. We continually update safeguards as technology evolves.

6. Your Rights

You have the right to:

Access your personal information

Request corrections or updates

Request deletion of your data (except when legally required to keep it)

Opt out of marketing communications

Withdraw SMS or email consent at any time

For privacy inquiries, contact us at the email or phone number below.

7. Cookies and Tracking

We may use cookies and similar technologies to:

Analyze website performance

Track user behavior

Improve marketing efforts

Personalize site experience

You may disable cookies at any time through your browser settings; however, some features may not function properly.

8. Children’s Privacy

LeadMaster does not target or knowingly collect personal information from children under the age of 13.
If you believe data has been collected from a child, please contact us and we will remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect:

Changes in technology

Updates to our platform

Legal or regulatory requirements

Any updates will be posted on this page with a revised date. Continued use of our website indicates acceptance of these updates.

10. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact:

📧 Email: [email protected]
📞 Phone: (860) 982-4345